Policies and Procedures
Policies and Procedures will differ between workplaces as they reflect values, approaches and commitments of a specific organisation and its culture. We offer a comprehensive service by helping you create and implement the foundation on which your employees will base their actions on. Learn More about McClure HR Consultants
Defining Policy and Procedure?
A policy is a formal statement of a principle or rule that members of an organization must follow. Each policy addresses an issue important to the organization’s mission or operations.
A procedure tells members of the organization how to carry out or implement a policy. Policy is the “what” and the procedure is the “how to”.
Policies are written as statements or rules. Procedures are written as instructions, in logical steps.
Why are Policies important?
Policies serve several important functions:
- Communicate values and expectations for how things are done at your organization
- Keep the organization in compliance with legislation and provide protection against employment claims
- Document and implement best practices appropriate to the organization
- Support consistent treatment of staff, fairness and transparency
- Help management to make decisions that are consistent, uniform and predictable
- Protect individuals and the organization from the pressures of expediency
Steps in Policy Development?
Your workplace is unique and therefore you may need to develop policies very specific to your organization and type of work, for which there are no templates or benchmarks. Typically, policy development will follow the following steps:
- Step 1: Establish need for a policy
- Step 2: Develop policy content
- Step 3: Draft the policy
- Step 4: Write the procedure
- Step 5: Review of the policy by key parties
- Step 6: Approve the policy
- Step 7: Implement the policy
- Step 8: Policy review and update
- Step 9: Communication of changes to the policy
Areas where policies are commonly established?
Be sure to review relevant federal and provincial employment legislation to understand the policies that are required for compliance in your jurisdiction. Organizations commonly have written policies in the following areas:
- Code of Conduct
- Conflict of Interest
- Working conditions
- Hours of Operations
- Termination (Voluntary and Involuntary)
- Performance Management
- Learning and development
- Benefits and Eligibility
- Employee Information
- Bereavement Leave
- Compassionate Leave
- Holiday Leave
- Sick Leave, Short Term Disability, Long Term Disability
- Maternity, Parental, and Adoption Leave
- Unpaid Leave
- Family Leave
- Grievance/Conflict Resolution
- Formal complaint process
- Discrimination and Harassment/Respectful Workplace
- Health and Safety
- Accident Reporting
- Workplace Violence
- Alcohol and Drug Use Policy
- Use of Company Equipment
- General policy on the review and update of organization policies